Customer Reviews
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Shaw Boiler and Mechanical
We've purchased five vehicles from this place in the past 3 years. We will always do business with Vail.
Straight forward pricing. Save yourself a ton of money by buying used. We will purchase from these guys again in the future.
Kathryn Peters
Husband got a truck here.. great service, great truck.. fast clean and efficient.. highly recommend this dealership.. 5 star all day long
Brian Rod
Good trucks great prices!
Travis Newton
I was looking for a bus and came across Vail Automotive on a search and saw they had a bus that checked off all of our boxes. Came down to take a look at it and met with Robert. Robert is the best sales person I’ve ever dealt with! Absolutely zero pressure and when we paid, he got us in and out in probably under 30 minutes. I’ll definitely buy another bus from Vail! You don’t get this kind of service anywhere else! Thank you, Vail Automotive team!
Scott Jackson
I bought a 2014 Police Interceptor with 35K miles from Vail Automotive just over a year ago. Very happy with the car and the team at Vail went above and beyond to accommodate me coming in from out of town. After 10K miles the car is still running strong, it is a beast with a 3.7 that is fun to drive on the highway and great as a downtown commuter car. I definitely recommend Vail to anyone in the market for a used specialty vehicle.
Tony T
We bought a semi truck from there, best one we bought so far in the fleet. Very honest and reliable staff hope to do business again.
Thank you
A 1 Transport and Leasing LLC
David Renair
We purchased a truck from Vail Automotive sight unseen. I live in Los Angeles, flew out to the dealership and they sent a guy to pick me up from the airport - good service. We drove the truck cross-country and in just a few days, we had a minor alternator issue with the truck. I called the dealership and they sent me a refund check for the repairs, which I didn't expect. I worked with Robert, and he was great. I'd recommend doing business with these guys. They are honest and nice people to do business with.
Marc Reitzel
Great dealership. I have purchased a few vehicles from Vail. They are easy to deal with. Good communication. They are not pushy and help you find what you are looking for. Their vehicles are in great shape and represented accurately. If you need a good work vehicle there is no reason to go anywhere else.
Daphne J
We purchased a Ford F550 from Vail Automotive about 2 weeks ago. Robert was so easy to deal with from start to finish. He referred us to a financing company that helped us with financing, since we had a few hiccups on our credit report and they were awesome as well. I think the process was very streamline and simple. I'm sure we will be buying from Vail Automotive again in the future!!!
Muied Hashem
I am an exporter from Saudi Arabia. This is the second time I buy from Vail Automotive.They are great dealer, great customer service. They made it all ease from the dealership to the port of Baltimore. A++++++ Recommended. Will do business again. Thanks
Kindra Bierly
Robert, Glenn and Charles of Vail Automotive are TOP NOTCH! I have been doing their financing for them for 2.5 years and have seen many, many vehicles leave their lot! These Gentlemen work with such INTEGRITY - which is very difficult to find in a dealership anymore. They take the time to make sure you are happy with your purchase - and I have heard so many wonderful things about these guys - from my finance customers! Keep up the excellent work, Gentlemen!
Steven Theisen
Great deal from them on a Crown Victoria. I bought back in 2008 or 2009 from Vail at roughly 84,000 miles, my Crown Vic now has 195,000+ with minor repairs. It's still on the road racking up miles. They sell good, reliable vehicles. Hope business is going well lately!
Kyle Elder
Quality display of service, recently purchased my 2013 Toyota tacoma from vail. The salesman was helpful and friendly. Highly recommended.
Bill Inge
Faye and I were faced with the monumental task of moving the contents from two large homes and a warehouse to our new home. Instead of renting a truck or purchasing a trailer, we bought a 2009 Chevrolet g3500 cutaway cube van. Charles and Glenn made sure we got the right vehicle for the job and we got a great deal on a super truck! When I picked it up, they had even filled the gas tank for us! No other dealership offered such a vast inventory to chose from. They have a great service dept. and their website is one of the best I have ever seen for purchasing a vehicle. They definitely made this a truly enjoyable purchase! Highest recommendations to Charles, Glenn and the rest of the staff at Vail Automotive!!
Nick Stainback
Got a great truck for a fair price. Friendly staff and a pleasure to buy. Hope to do business again here soon.
Jack Vigue
Numerous types of less expensive vehicles to choose from
Alex V
Great prices for solid vehicles
Brenda Breeland
Glenn Curl, Sales Manager, was very nice to work with. Very honest and up front. Love the Chevrolet Silverado 2500 truck we purchased. Excellent service and would recommend this dealership.
T. Story (Mrs. Story)
Very nice laid back staff, very professional.
Elwood Gordon
Great place, great staff.
Russ Gellerstein
Great service, smooth process and overall experience was great. Glenn was a pleasure to work with and I look forward to doing continued business for my company fleet with Glenn and Vail Automotive.
Iris Hill
Great people top notch trucks
Alvin Sowers
Fast and easy truck buying experience. I stopped in one day and talked with Robert about what type of truck I needed. He called a couple of weeks later to let me know about an '09 F350 that would soon be on the lot. The truck was exactly what I needed, in nearly perfect condition, and priced right. I will definitely be going back to Vail Automotive when it's time to add another truck! Thanks!
Jim Baysore
So far, they are good to work with. After my truck purchase, I'm very satisfied Vail Automotive.
Trey S
Purchased a 2015 Ford Explorer from these guys, and Robert was instrumental. Everyone was extremely friendly, let me browse the cars at my own pace, and they were there when I needed them. This was the nicest dealership I've ever shopped from, and that's coming from someone who was a detailer at 4 different dealerships. THIS is how a dealership is meant to be run. Truly flawless. Thanks Robert.
